You are here: Troubleshooting > Log File Table

Log File Table

VERDE provides several ways to log system information. Individual logs are available for each functional area of the system

Log Files

File Name and Location Description
/home/vb-verde/logs/<ServerIP>-mc.log This is the main Console log and is rolled every day into a new file. It is safe to delete log files that are older than the current date, unless they are needed.
/home/vb-verde/logs/<Server IP>-audit.log This is the VERDE Management Console administrator activity audit trail.
/var/log/verde/1 Server log activity. (By default logging is enabled at the “note” level. When the server restarts, a new set of log files will be created and the old ones will be moved to /var/log/2.)
/var/log/verde/1/vbbranch.txt The branch server activity log file.
/var/log/verde/1/vbsmartd.txt Information relating to the VDI server’s branch synchronization.
/var/log/verde/1/verdecmd.txt Information relating to VERDE Cluster Master activity
/var/log/verde/1/win4prod.txt Information relating to VDI sessions running on the server being used.
/var/log/verde/1/verdempcd.txt Information relating to SPICE, RDP, and NX VDI connections.
/var/log/verde/1/win4-autobr.txt Information relating to configuration of the host-side network bridges.
/var/log/verde/verde-network/verde-menu-log.txt Complete trace of VERDE Menu actions and any networking problems or failures for a new VERDE installation. Also contains information if verde-support-report fails.
/var/log/verde/verde-network/verde-tap-control-log.txt Information generated by the verde-tap-control executable when called by win4prod to set up and take down virtual guest sessions.
/home/vb-verde/verde-orgs/org-XX/users/<domain>/<user>/<gold-image>/win4.txt
Contains the Gold Image information logged during the session.
/var/log/verde/verde-network/rc.vb-ovs-network-log.txt Contains a log of network startup and shut-down events.
/var/log/verde/verde-network/verde-auto-config-log.txt Contains deployment automation related messages.

Windows 7, 8.1, and Windows 2008 Server R2:

C:\Users\<local-user>\AppData\Local\Temp verde-client.txt
Linux : /home/<local-user>/VIA.log

User Console log file. This file is located on the client (the computer where the User Console runs), not on the guest.
VIA.log: /home/vb-verde/logs/<server>-VIA.log This log file may be useful for issues when connecting to the VERDE server from the VERDE User Console.

Catalina/Tomcat log files:/var/lib/verde/mc/catalina.<date>

.log/var/lib/verde/mc/tmp/catalina.out

This log file may be useful for issues when connecting to the VERDE Management Console (http://<Server IP>:8080/mc), such as http 500 and 404 errors. Every day and when VERDE restarts, catalina.out is saved as catalina.<date>.log in the /var/lib/verde/mc/ folder.