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Upgrading Gold Image Guest Drivers

When the VERDE server is upgraded, Gold Image guest drivers must be upgraded to match the VERDE server version.

ClosedUpgrading Linux Images

Linux Client Software Tools are stateless and do not require a manual upgrade. The tools load dynamically on each boot.

ClosedUpgrading Windows 7

After the VERDE server upgrade is complete, perform the following steps to upgrade Windows 7:

First check out the gold images from the Management Console and refer to the sections below to upgrade the Guest Tools to VERDE 8.2.

Upgrades should be performed in full screen mode to avoid encountering a mouse offset that can hinder the upgrade process.

Upgrading Windows 7 and later Guest Tools

ClosedUpgrading Windows 7 and later Guest Tools

On initial startup of a Windows guest from VERDE 7.2, a message appears indicating that files or directories are missing. Ignore these messages.

  1. If the guest is Windows 7 or Windows 2008 Server R2 64-bit, apply the Windows KB3033929 update before upgrading the guest tools. You can download the KB update from the following location:

    https://technet.microsoft.com/en-us/library/security/3033929.aspx

  2. Restart the gold image and install the KB update.
  3. In the Windows Control Panel, uninstall vb-guest-drivers and vb-guest-usb-tools.
  4. Use the following options to complete the upgrade for Windows 7 or Windows 2008 guest images:
    5. ClosedFOR 64 BIT IMAGES
    1. Rename C:\Program Files (x86)\Virtual Bridges to C:\Program Files (x86)\VERDE.
    2. Navigate to C:\Program Files (x86)\VERDE\System.
    3. Right click on the UpgradeGuestTools.cmd script and select "Run as Administrator".
    4. Follow the prompts to upgrade the guest tools.
    ClosedFOR 32 BIT IMAGES
    1. Rename C:\Program Files\NComputing to C:\Program Files\VERDE.
    2. Navigate to C:\Program Files\VERDE\System.
    3. Select the UpgradeGuestTools.cmd script and 'Run as Administrator."
    4. Follow the prompts to upgrade the guest tools.
ClosedUpgrading Windows 8.1

Once VERDE server upgrade is complete, perform the following steps to upgrade Windows 8.1:

  1. Log in to the VERDE Management Console and check out the Gold Image.
  2. Log in to the VERDE User Console as the administrator who checked out the Gold Image.
  3. Launch the Gold Image and open the Control Panel. Go to Programs > Programs and Features to uninstall VERDE Guest USB Tools.

    If the BASE tools were inadvertently removed, log in to the VERDE Management Console and select Abort Checkout for the selected Gold Image. Start the upgrade from the beginning.

  4. Restart the image. The new VERDE Guest USB Tools will install.
  5. Uninstall vb-guest-drivers. Restart the Gold Image.
  6. From the User Account Control screen, select "Yes" to allow Windows to install vb-guest-drivers. If prompted, select "Install this driver software anyway" to allow the installation to continue.

After you have completed these steps, the Gold Image will be upgraded and should work properly with the new guest drivers.

ClosedUpgrading Images to Support Multiple CPUs

For previously installed Windows Gold Images perform the following step to confirm that the proper drivers are installed:

  1. With the Gold Image checked in, assign a Session Setting that has the number of virtual CPUs that will be allocated.
  2. Check out the Gold Image.
  3. Log into the VERDE User Console as the administrator who checked out the Gold Image.
  4. Launch the Gold Image session and let Windows install its drivers and reboot.
  5. Shutdown the session.
  6. Log into the VERDE Management Console and check in the Gold Image.