The following topics discuss issues or limitations you may come across as a VERDE administrator, and solutions or workarounds to fix the issue. Because many issues run across different tasks, if you don't find a particular issue you're searching for, please refer to a different section.
When an organization is deleted from the VERDE Management Console, a confirmation is displayed with the location of the organization's files. These files should be deleted manually.
To delete the files, perform one of the following tasks:
- If using CIFS for VERDE, browse the CIFS share from any computer in the network with an account that has read, write, and delete access. Delete the path listed in the VERDE Management Console confirmation message, for example:
- If using NFS for VERDE or using a single VERDE node, open a secure shell into the VERDE server, and run the following command with root privileges:
rm -rf /home/vb-verde/<path>
where <path> is the path listed in the VERDE Management Console confirmation message.
The following table contains known issues users have reported when accessing a virtual session, and possible solutions to these issues.
Remote Connection Problems and Solutions
Steps to replicate:
Expected Result: The session should start without incident.
Actual Result: The UI will show that it is connected for approximately five (5) seconds before disconnecting again. The RDP Windows session is never seen.
Remove all versions of FreeRDP from the client, then download and install