NComputing

Compute Smartly

Tom Kaalverink

Fri, 05/22/2020 - 12:48 -- Phil Mason

We have deployed VERDE VDI for several customers and are also using it ourselves.

Customers could not believe the quickness of installing and running VDI for their company. Within a week all desktops where replaced with RX300 devices and they could work from home, at the office or anywhere they want, even without a client by using the HTML5 browser.

Client Position: 
Director
Client Company: 
Bantoe

Vaughn T. Hazell

Fri, 05/22/2020 - 12:40 -- Phil Mason

We deployed VERDE VDI to approximately 120 of our employees. We have used other VDI solutions that required us to maintain and support multiple servers running different roles. With VERDE VDI the exact same result is achieved with just a single server. Our end users embraced the change to the VERDE VDI environment and noted that the experience was quite similar to using a regular physical PC. Upgrading Operating Systems and applications which would normally take us months can now be completed in hours.

Client Position: 
Government Information Technology Services
Client Company: 
Government of Anquilla

RX420(RDP) firmware can be obtained from the NComputing software download page. During the first year (after registration) the firmware can be applied directly to the device (using FTP or web URL) or pushed from the NComputing PMC Device Management Software. After the first year the device can only receive firmware updated from NComputing PMC Device Management Software if the device has an active AMP for RX420(RDP) software maintenance update license.

No. Only the RX300 thin client can optionally boot into the Raspbian desktop mode.

Yes. RX420(RDP) requires the purchase of vSpace Pro Client connection license (vSpacePro-SW-1A) to connect to vSpace Pro Enterprise Edition. It is not compatible with vSpace Pro LTS.

AMP for RX420(RDP) is a software maintenance and support program provided by NComputing to allow RX420(RDP) devices to receive the latest firmware updates. Each device must have its own current AMP for RX420(RDP) license to continue to receive firmware updates.

Each RX420(RDP) device comes with a 1-year subscription to AMP for RX420(RDP). This allows the device to receive firmware updates applied locally or pushed from NComputing PMC Endpoint Management Software. When AMP for RX420(RDP) expires the device can no longer receive firmware updates. Subscription to AMP for RX420(RDP) must be purchased and applied to the device in order to once again be able to push firmware updates from PMC.

Admins can log in to the NComputing Management Portal --> My Devices and click the ‘Serial No.’ of the device for the details. Automated email reminders will be sent approximately 30 days prior to the current device warranty expiration date.

The warranty for the RX420(RDP) is one year from the time of registration in the NComputing Management Portal. An optional extended hardware warranty is available and can be purchased through an NComputing reseller or via the NComputing Management Portal with a credit card or PayPal. 

The extended warranty is only eligible for RX420(RDP) devices that are already under warranty and must be applied to a specific device. Once the extended warranty has been allocated to a device, it cannot be changed/removed.

Optional SuperRDP Server Pack license to allow for vCAST video streaming in RDP session.  The following is the SKU number:

SuperRDP-PREM-VC-P: SuperRDP Server License (per server). vCAST function for RDP mode (for Microsoft Server). Perpetual license, 3 years free SW update, For RX-RDP, RX420(RDP) or RX300 RDP mode

Optional AMP for RX420(RDP) subscription to receive subsequent year software maintenance update and enhanced support. The following are the SKU numbers:

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