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RMA Request

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RMA Request

If your device is still under warranty, you can request an RMA \ Return by creating a support ticket. Please fill out the form in its entirety and include the following additional information in the "Description" field:

  • Shipping address if requesting an RMA
  • Phone number (required by shipping company)
  • Device Serial Number (please enter the full string including any zeros)
  • Description of the problem: be as accurate as possible, attachments can be included via the icon at the bottom of the request window.


Click here to go to the support ticket page.