Optimized for Microsoft Remote Desktop Services and VERDE VDI Access
The RX420(RDP) is a cloud-ready thin client designed and optimized specifically for Microsoft Remote Desktop Services and our VERDE VDI platform. Powered by the latest Raspberry Pi4 platform, the RX420(RDP) brings premium performance and native dual display support, providing a rich PC-like experience in an affordable, energy-saving device with a small footprint.
For organizations using Microsoft Windows Server or VDI infrastructure, the RX420(RDP) provides a simple-to-deploy, centrally-managed, high-performing virtual desktop. RX420(RDP) features native dual display, full-screen, full-motion HD multimedia playback with support for Microsoft RemoteFX and NComputing vCAST Streaming, WiFi connectivity and built-in transparent USB redirection achieving unparalleled peripheral support.
LOW COST OF OWNERSHIP COMPARED TO OTHER THIN CLIENTS AND PC/LAPTOPS
Powerful virtual desktop with integrated central management
Premium performance and native dual display
Flexible deployments through integrated 5GHz WiFi or Gigabit Ethernet
Transparent USB Redirection
Low power consumption
Multimedia Enhancement Through Microsoft RemoteFX
Enabling the Microsoft RemoteFX feature for RemoteApp or Remote Desktop connection greatly enhances the user's visual experience. RemoteFX delivers a higher-quality user experience than RDP alone because they have advanced coding and graphics virtualization. Host systems equipped with supported graphic cards will especially benefit.
NATIVE DUAL MONITOR DISPLAY
The new RX420(RDP) thin client comes with premium performance and native dual display support.
Supercharge video streaming with SuperRDP - No expensive GPUs required
SuperRDP sofware is powered by NComputing vCAST Streaming technology. vCAST delivers direct streaming to your endpoint devices, reduces the overall server-side CPU usage for web videos like YouTube, Vimeo and local media content without the need for expensive GPUs.
By conserving server-side hardware resources and bandwidth, SuperRDP enables more concurrent user sessions to be run at the same time while ensuring the same high level of HD video streaming experience.
The NComputing SuperRDP server pack is available through your reseller (SKU: SuperRDP-PREM-VC-P).
BROAD USB PERIPHERAL SUPPORT
With integrated transparent USB redirection, RX420(RDP) utilizes device drivers from the server side to provide extensive peripheral support including mass storage, smart card readers, audio devices, printers, imaging devices (e.g., webcams), serial devices, HID and custom devices (identified by Vendor ID and Product ID).
Enhanced single-touch and multi-touch screen support with built-in calibration tool are supported in native RDP connections.
Integrated PMC device management software makes deployment and management quick and easy.
The RX420(RDP) is easily configured using PMC Device Management software by NComputing. An admin can remotely manage RX420(RDP) devices over local and wide-area networks, including locations behind firewalls and NAT-routers through an easy-to-use, web-based user interface.
PMC comes with automatic discovery, check-in and configuration provisioning of new devices making deployment easy.
Administrators setup device profiles complete with all settings and configurations, then push the profile to individual or grouped devices. Only a few clicks are needed to schedule device firmware updates, access the summary dashboard or view the detailed event logging. Users are always up-to-date with the latest technology.
Flexible deployment through ethernet or Wi-Fi connections
RX420(RDP) comes with built-in 10/100/1000 Ethernet and dual-band 2.4/5GHz WiFi (802.11 b/g/n/ac) with Personal and Enterprise 802.1x security authentication support. Organizations are no longer bound to the wiring infrastructure and can deploy RX420(RDP) in any location with Wi-Fi access to deliver the desktop experience.
RX-RDP Connections
- Power button with sleep mode for additional power savings (on top)
- 2 USB 3.0 and 2 USB 2.0 High-Speed ports with full USB redirection support (2 required for mouse and keyboard)
- Gigabit Ethernet RJ45 port
- Kensington security port
- Power in (USB-C)
- Dual micro HDMI video output
- Speaker jack: 16bit/44kHz/Stereo high-quality audio
Ready to get started?
Ready to get started? Let's go.
If you have questions about our products and services, and wish to speak with an NComputing representative, please complete this form and we will contact you shortly.
Please do not use this form for technical support. If you need technical help with NComputing products you currently own, please click here.
Resources
Documentation
Videos
Overview of RX420 family of thin clients
RX420(RDP) FAQs
The RX420(RDP) cloud-ready thin client, powered by the latest Raspberry Pi 4 platform, brings premium performance, native dual display, and built-in 5Ghz Wi-Fi and Gigabit Ethernet support to the NComputing thin client family.
RX420(RDP) is optimized for Microsoft RDS (RemoteApp, Remote Desktop Connection) and VERDE VDI deployment.
Easy deployment and central management of the virtual desktop environment make the RX420(RDP) ideal in SMBs and education.
The RX420(RDP) thin client delivers a rich PC-like experience in an affordable, energy-saving device with a small footprint.
RX420(RDP) features full-screen, full-motion HD multimedia playback with built-in transparent USB redirection achieving unparalleled peripheral support. Native dual monitor support allows an added screen for increased productivity without additional hardware module.
RX420(RDP) comes with integrated PMC Device Management Software for centralized management regardless of locations.
RX420(RDP), powered by Raspberry Pi 4, provides native dual display and premium performance for customers with Microsoft RDS or VERDE VDI infrastructure.
RX-RDP, powered by Raspberry Pi3, provides single display and delivers the perfect balance of functionality for customers with Microsoft RDS or VERDE VDI infrastructure.
RX300, powered by Raspberry Pi 3, provides the most compatibility with popular thin client connection modes, including vSpace, VERDE VDI, RDP and Raspbian Linux. See a comparison matrix between RX300, RX-RDP and RX420(RDP) here.
Optimized for Microsoft Remote Desktop Services (RDS) and VERDE VDI deployment.
Easy to deploy, Wi-Fi enabled, central management & low acquisition cost
Supporting Microsoft RDS (RDP protocol) for RemoteApp and Remote Desktop connection and VERDE VDI (RDP protocol)
Full fidelity multimedia playback with Microsoft RemoteFX and NComputing SuperRDP (vCAST Streaming) support (requires separate SuperRDP licensing)
Multimedia enhancement through Microsoft RemoteFX and NComputing SuperRDP support (requires separate SuperRDP licensing)
Broad USB peripheral support
Dual monitor display capability
Integrated PMC Device Management Software for centralized management
SuperRDP Server Pack is an optional software add-on to your Windows host machine, powered by NComputing vCAST Streaming technology.
vCAST Streaming, supported by RX420(RDP), RX-RDP and RX300 thin clients, reduces the overall server-side CPU usage for web videos like YouTube, Vimeo and local media content without the need for expensive GPUs.
By conserving server-side hardware resources and bandwidth, SuperRDP enables more concurrent user sessions to be run at the same time while ensuring the same high level of HD video streaming experience.
Separate license is required for NComputing SuperRDP Server Pack. The license is based on a per-server basis.
The RX420(RDP) is easily configured and managed using the integrated PMC Device Management software by NComputing. An admin can remotely manage RX420(RDP) devices over local and wide-area networks, including locations behind firewalls and NAT-routers through an easy-to-use, web-based user interface. PMC comes with automatic discovery, check-in and configuration provisioning of new devices making the deployment easy.
Administrators setup device profiles complete with all settings and configurations, then push the profile to individual or grouped devices. Only a few clicks are needed to schedule device firmware updates, access the summary dashboard or view the detailed event logging. Users are always up-to-date with the latest technology.
Yes, RX420(RDP) supports native dual display.
Two micro-HDMI ports support either a single display with resolutions up to 4K @60Hz or dual display
configurations of up to 4k@30Hz. NComputing recommends 2560x1600 @60Hz max resolution for
Microsoft RDP with RemoteFX.
Width: 76 mm / 3 inches, Depth: 93 mm / 3.7 inches, Height: 30 mm /1.2 inches. It can fit smoothly in your pocket. It consumes less than 15W of power.
RX420(RDP) comes with a perpetual PMC Device Management Software license for that device, a 1-year hardware warranty, and first-year AMP for RX420(RDP) for firmware and PMC software maintenance update.
VESA mount kit and power supply are included.
Optional SuperRDP Server Pack license to allow for vCAST video streaming in RDP session. The following is the SKU number:
SuperRDP-PREM-VC-P: SuperRDP Server License (per server). vCAST function for RDP mode (for Microsoft Server). Perpetual license, 3 years free SW update, For RX-RDP, RX420(RDP) or RX300 RDP mode
Optional AMP for RX420(RDP) subscription to receive subsequent year software maintenance update and enhanced support. The following are the SKU numbers:
NC-AMP-RXRDP-1A: Additional 1 Yr AMP for RX-RDP/RX420(RDP) (Premium techsupport, SW maintenance update for Firmware and Device management tool (PMC))
NC-AMP-RXRDP-2A: Additional 2 Yr AMP for RX-RDP/RX420(RDP) (Premium techsupport, SW maintenance update for Firmware and Device management tool (PMC))
NC-AMP-RXRDP-3A: Additional 3 Yr AMP for RX-RDP/RX420(RDP) (Premium techsupport, SW maintenance update for Firmware and Device management tool (PMC))
NC-AMP-RXRDP-4A: Additional 4 Yr AMP for RX-RDP/RX420(RDP) (Premium techsupport, SW maintenance update for Firmware and Device management tool (PMC))
The NComputing SuperRDP server pack and AMP for RX420(RDP) are available through your NComputing resellers.
The warranty for the RX420(RDP) is one year from the time of registration in the NComputing Management Portal. An optional extended hardware warranty is available and can be purchased through an NComputing reseller or via the NComputing Management Portal with a credit card or PayPal.
The extended warranty is only eligible for RX420(RDP) devices that are already under warranty and must be applied to a specific device. Once the extended warranty has been allocated to a device, it cannot be changed/removed.
Admins can log in to the NComputing Management Portal --> My Devices and click the ‘Serial No.’ of the device for the details. Automated email reminders will be sent approximately 30 days prior to the current device warranty expiration date.
Each RX420(RDP) device comes with a 1-year subscription to AMP for RX420(RDP). This allows the device to receive firmware updates applied locally or pushed from NComputing PMC Device Management Software. When AMP for RX420(RDP) expires the device can no longer receive firmware updates. Subscription to AMP for RX420(RDP) must be purchased and applied to the device in order to once again be able to push firmware updates from NComputing PMC Device Management Software.
AMP for RX420(RDP) is a software maintenance and support program provided by NComputing to allow RX420(RDP) devices to receive the latest firmware updates. Each device must have its own current AMP for RX420(RDP) license to continue to receive firmware updates.
There are multiple benefits that come with registering the RX420(RDP) device with the NComputing Management Portal:
The 1-year warranty is counted from the date of registration. If not registered, then the 1-year warranty is counted from the device manufacture date
Registration automatically enables management using the NComputing PMC Device Management Software.
Extended hardware warranty and extended AMP for RX420(RDP) software maintenance can only be applied to registered devices.
No. RX420(RDP) only support RDP protocol. vSpace Pro software uses NComputing’s proprietary UXP protocol which is not recognized by RX420(RDP).
No. Only the RX300 thin client can optionally boot into the Raspbian desktop mode.
RX420(RDP) firmware can be obtained from the NComputing software download page. During the first year (after registration) the firmware can be applied directly to the device (using FTP or web URL) or pushed from the NComputing PMC Device Management Software. After the first year the device can only receive firmware updated from NComputing PMC Device Management Software if the device has an active AMP for RX420(RDP) software maintenance update license.
