NEXT-GENERATION THIN CLIENT DESIGNED FOR MICROSOFT WINDOWS 365, AVD, RDS, VERDE VDI & REMOTE PC ACCESS, AND VSPACE PRO DESKTOP VIRTUALIZATION
The RX420(RDP) cloud-ready thin client is built on the Raspberry Pi 4 platform to achieve compelling performance and value. The RX420(RDP) bring premium performance and native dual display support, providing a rich PC-like experience in an affordable, energy saving device with a small footprint.
Integrated local Chromium browser support provides additional flexibility such as web kiosk mode or productivity mode with direct access of web content and web apps without desktop virtualization.
RX420(RDP) provides a simple-to-deploy, centrally managed, high-performance virtual desktop.
LOW COST OF OWNERSHIP COMPARED TO OTHER THIN CLIENTS AND PC/LAPTOPS
Powerful virtual desktop with integrated central management
Premium performance, native dual display, and low power consumption
Flexible deployments through integrated 5GHz WiFi or Gigabit Ethernet
Transparent USB Redirection
Securely built on Linux
VERIFIED MICROSOFT Azure Virtual Desktop (AVD) SOLUTION
Azure Virtual Desktop (AVD) is a comprehensive desktop and application virtualization service managed by Microsoft and hosted in the Azure cloud. AVD delivers simplified management with multi-session Windows 10 support.
NComputing is an official Azure Virtual Desktop partner for integrated Linux thin client solutions verified by Microsoft. Our optimized and verified thin clients raise the bar.
Learn more about NComputing’s integrated AVD solution for RX-series thin clients or download the Solution Brief.
Multimedia Enhancement Through Microsoft RemoteFX
Enabling the Microsoft RemoteFX feature for RemoteApp or Remote Desktop connection greatly enhances the user's visual experience. RemoteFX delivers a higher-quality user experience than RDP alone because they have advanced coding and graphics virtualization. Host systems equipped with supported graphic cards will especially benefit.
NATIVE DUAL MONITOR DISPLAY
The new RX420(RDP) thin client comes with premium performance and native dual display support.
Supercharge video streaming with SuperRDP - No expensive GPUs required
SuperRDP sofware is powered by NComputing vCAST Streaming technology. For Microsoft RDS deployments, vCAST delivers direct streaming to your endpoint devices, reduces the overall server-side CPU usage for web videos like YouTube, Vimeo and local media content without the need for expensive GPUs.
By conserving server-side hardware resources and bandwidth, SuperRDP enables more concurrent user sessions to be run at the same time while ensuring the same high level of HD video streaming experience.
The NComputing SuperRDP server pack is available through your reseller (SKU: SuperRDP-PREM-VC-P).
Native Webcam Support
All RX-series thin clients now support webcams compatible with popular video conferencing applications like Microsoft Teams, Zoom, WebEx, GoToMeeting and Skype. Stay productive and engage with your team when working-from-home or while distance learning.
INTEGRATED LOCAL CHROMIUM BROWSER SUPPORT
RX420(RDP)'s integrated local Chromium browser provides additional flexibility for direct access of web content and web apps without desktop virtualization.
The integrated Chromium browser can be configured for stand-alone kiosk mode, or productivity mode where the user can use the local browser side-by-side with their virtualized apps/desktops envrionment.
BROAD USB PERIPHERAL SUPPORT
With integrated transparent USB redirection, RX420(RDP) utilizes device drivers from the server side to provide extensive peripheral support including mass storage, smart card readers, audio devices, printers, imaging devices (e.g., webcams), serial devices, HID and custom devices (identified by Vendor ID and Product ID).
Enhanced single-touch and multi-touch screen support with built-in calibration tool are supported in native RDP connections.
PMC Endpoint Manager software makes deployment and management quick and easy.
The RX420(RDP) is easily configured using PMC Endpoint Manager software by NComputing. An admin can remotely manage RX420(RDP) devices over local and wide-area networks, including locations behind firewalls and NAT-routers through an easy-to-use, web-based user interface.
PMC comes with automatic discovery, check-in and configuration provisioning of new devices making deployment easy.
Administrators setup device profiles complete with all settings and configurations, then push the profile to individual or grouped devices. Only a few clicks are needed to schedule device firmware updates, access the summary dashboard or view the detailed event logging. Users are always up-to-date with the latest technology.
Flexible deployment through ethernet or Wi-Fi connections
RX420(RDP) comes with built-in 10/100/1000 Ethernet and dual-band 2.4/5GHz WiFi (802.11 b/g/n/ac) with Personal and Enterprise 802.1x security authentication support. Organizations are no longer bound to the wiring infrastructure and can deploy RX420(RDP) in any location with Wi-Fi access to deliver the desktop experience.
Connections
- Power button with sleep mode for additional power savings (on top)
- 2 USB 3.0 and 2 USB 2.0 High-Speed ports with full USB redirection support (2 required for mouse and keyboard)
- Gigabit Ethernet RJ45 port
- Kensington security port
- Power in (USB-C)
- Dual micro HDMI video output
- Speaker jack: 16bit/44kHz/Stereo high-quality audio
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Resources
Documentation
Videos
Overview of RX420 family of thin clients
RX420(RDP) for Microsoft AVD, RDS, NComputing VERDE VDI & vSpace Pro
RX420 (RDP) for Microsoft Azure Virtual Desktop
RX420(RDP) Unboxing
Basic Setup for the RX420(RDP)
Access Azure Virtual Desktop (AVD) from RX420(RDP)
Access Microsoft RDS from RX420(RDP)
How to Shadow sessions using PMC
RX420(RDP) FAQs
The RX420(RDP) thin client is built on the Raspberry Pi 4 platform, fully optimized for RDP achieving compelling performance and value. Designed and optimized specifically for Microsoft Azure Virtual Desktop (AVD), Microsoft RDS, VERDE VDI, and vSpace Pro Enterprise, the RX420(RDP) is cloud-ready and provides a rich PC-like experience.
RX420(RDP) features native dual display, full-screen, full-motion HD multimedia playback with Microsoft RemoteFX support, built-in dual-band 2.4/5 GHz Wi-Fi connectivity and transparent USB redirection for unparalleled peripheral support.
RX420(RDP) configuration and firmware updates can be remotely managed by the IT admin. The RX420(RDP) provides a simple to deploy, centrally managed, high performance virtual desktop, perfect for use in SMB and SME organizations with Microsoft Windows Server or VDI infrastructure.
Both RX420(RDP) and RX-RDP+ thin clients support AVD features.
RX420(RDP), powered by Raspberry Pi 4, provides native dual display and premium performance for customers with Microsoft AVD, RDS, VERDE VDI & Remote Access or vSpace Pro deployments, and with integrated local Chromium browser support. RX420(RDP) comes with integrated dual-band 2.4/5GHz Wi-Fi and Gigabit Ethernet.
RX-RDP+ thin clients is built on the Raspberry Pi 3+ platform providing great performance and value based on a single display for customers with Microsoft AVD, RDS, VERDE VDI & Remote Access, and vSpace Pro deployments. RX-RDP+ comes with integrated dual-band 2.4/5GHz Wi-Fi and Gigabit Ethernet.
RX-RDP, powered by Raspberry Pi3, provides single display and delivers the perfect balance of functionality for customers with Microsoft RDS or VERDE VDI deployments. RX-RDP comes with integrated 2.4 Wi-Fi and 10/100 Ethernet. RX-RDP can be extended to dual display via a separate SDA dongle.
The AVD support for RX420(RDP) and RX-RDP+ thin clients can be obtained through firmware update (version 1.10.10 or higher). To access the latest firmware image, please visit our software download page.
RX-series (RX300, RX-RDP+*, RX420(RDP)* )
LEAF OS devices**
MX-series (MX100D, MX100S)
L-series (L250, L300, L350)
M-series (M300)
*RX-RDP+ and RX420(RDP) require the purchase of vSpace Pro Client connection license (vSpacePro-SW-1A) to connect to vSpace Pro Enterprise Edition.
** LEAF OS device requires the purchase of LEAF OS Connection license (LeafOS-SW-1A) to connect to vSpace Pro Enterprise Edition.
NComputing is an official Microsoft AVD partner. NComputing integrated the official Linux AVD software development kit into the RX-series thin client firmware to deliver an easy-to-use, secure, high-performance, and affordable AVD endpoint solution.
- Premium performance and native dual display
- Multimedia enhancement through Microsoft RemoteFX
- Microsoft WVDMicrosoft RDSVERDE VDIRemote Access, and vSpace Pro Enterprise desktop virtualization support
- Native Microsoft WVD SDK integration for optimized performance
- NComputing vCAST Streaming technology with SuperRDP software (separate license required)
- Broad USB peripheral support
- Integrated PMC Device Management software
- Flexible deployment through Ethernet or built-in 2.4/5GHz Wi-Fi
- Low cost of ownership and low power consumption
SuperRDP Server Pack is an optional software add-on to your Windows host machine, powered by NComputing vCAST Streaming technology.
vCAST Streaming, supported by RX420(RDP), RX-RDP and RX300 thin clients, reduces the overall server-side CPU usage for web videos like YouTube, Vimeo and local media content without the need for expensive GPUs.
By conserving server-side hardware resources and bandwidth, SuperRDP enables more concurrent user sessions to be run at the same time while ensuring the same high level of HD video streaming experience.
Separate license is required for NComputing SuperRDP Server Pack. The license is based on a per-server basis.
The RX420(RDP) is easily configured and managed using the integrated PMC Device Management software by NComputing. An admin can remotely manage RX420(RDP) devices over local and wide-area networks, including locations behind firewalls and NAT-routers through an easy-to-use, web-based user interface. PMC comes with automatic discovery, check-in and configuration provisioning of new devices making the deployment easy.
Administrators setup device profiles complete with all settings and configurations, then push the profile to individual or grouped devices. Only a few clicks are needed to schedule device firmware updates, access the summary dashboard or view the detailed event logging. Users are always up-to-date with the latest technology.
Yes, RX420(RDP) supports native dual display.
Two micro-HDMI ports support either a single display with resolutions up to 4K @60Hz or dual display
configurations of up to 4k@30Hz. NComputing recommends 2560x1600 @60Hz max resolution for
Microsoft RDP with RemoteFX.
Width: 76 mm / 3 inches, Depth: 93 mm / 3.7 inches, Height: 30 mm /1.2 inches. It can fit smoothly in your pocket. It consumes less than 15W of power.
For virtualization, 2GB of RAM is plenty and is the standard amount in all of the RX-420 devices. In certain circumstances, more RAM can be advantageous, specifically if your use case requires heavy use of the local Chromium browser. An example of this would be keeping many browser tabs open at once, playing multimedia content, or accessing the web version of Microsoft Teams for video calls. For these cases we have the RX-440 devices. These devices are identical to RX-420 except for the inclusion of 4GB of RAM. These devices are available for direct order only. For more information, please contact your NComputing representative.
RX420(RDP) comes with a perpetual PMC Device Management Software license for that device, a 1-year hardware warranty, and first-year AMP for RX420(RDP) for firmware and PMC software maintenance update.
VESA mount kit and power supply are included.
Optional SuperRDP Server Pack license to allow for vCAST video streaming in RDP session. The following is the SKU number:
SuperRDP-PREM-VC-P: SuperRDP Server License (per server). vCAST function for RDP mode (for Microsoft Server). Perpetual license, 3 years free SW update, For RX-RDP, RX420(RDP) or RX300 RDP mode
Optional AMP for RX420(RDP) subscription to receive subsequent year software maintenance update and enhanced support. The following are the SKU numbers:
NC-AMP-RXRDP-1A: Additional 1 Yr AMP for RX-RDP/RX420(RDP) (Premium techsupport, SW maintenance update for Firmware and Device management tool (PMC))
NC-AMP-RXRDP-2A: Additional 2 Yr AMP for RX-RDP/RX420(RDP) (Premium techsupport, SW maintenance update for Firmware and Device management tool (PMC))
NC-AMP-RXRDP-3A: Additional 3 Yr AMP for RX-RDP/RX420(RDP) (Premium techsupport, SW maintenance update for Firmware and Device management tool (PMC))
NC-AMP-RXRDP-4A: Additional 4 Yr AMP for RX-RDP/RX420(RDP) (Premium techsupport, SW maintenance update for Firmware and Device management tool (PMC))
The NComputing SuperRDP server pack and AMP for RX420(RDP) are available through your NComputing resellers.
The warranty for the RX420(RDP) is one year from the time of registration in the NComputing Management Portal. An optional extended hardware warranty is available and can be purchased through an NComputing reseller or via the NComputing Management Portal with a credit card or PayPal.
The extended warranty is only eligible for RX420(RDP) devices that are already under warranty and must be applied to a specific device. Once the extended warranty has been allocated to a device, it cannot be changed/removed.
Admins can log in to the NComputing Management Portal --> My Devices and click the ‘Serial No.’ of the device for the details. Automated email reminders will be sent approximately 30 days prior to the current device warranty expiration date.
Each RX420(RDP) device comes with a 1-year subscription to AMP for RX420(RDP). This allows the device to receive firmware updates applied locally or pushed from NComputing PMC Endpoint Management Software. When AMP for RX420(RDP) expires the device can no longer receive firmware updates. Subscription to AMP for RX420(RDP) must be purchased and applied to the device in order to once again be able to push firmware updates from PMC.
AMP for RX420(RDP) is a software maintenance and support program provided by NComputing to allow RX420(RDP) devices to receive the latest firmware updates. Each device must have its own current AMP for RX420(RDP) license to continue to receive firmware updates.
There are multiple benefits that come with registering the RX420(RDP) device with the NComputing Management Portal:
The 1-year warranty is counted from the date of registration. If not registered, then the 1-year warranty is counted from the device manufacture date
Registration automatically enables management using the NComputing PMC Device Management Software.
Extended hardware warranty and extended AMP for RX420(RDP) software maintenance can only be applied to registered devices.
Yes. RX420(RDP) requires the purchase of vSpace Pro Client connection license (vSpacePro-SW-1A) to connect to vSpace Pro Enterprise Edition. It is not compatible with vSpace Pro LTS.
No. Only the RX300 thin client can optionally boot into the Raspbian desktop mode.
RX420(RDP) firmware can be obtained from the NComputing software download page. During the first year (after registration) the firmware can be applied directly to the device (using FTP or web URL) or pushed from the NComputing PMC Device Management Software. After the first year the device can only receive firmware updated from NComputing PMC Device Management Software if the device has an active AMP for RX420(RDP) software maintenance update license.
The RX-RDP+ and RX420(RDP) support the following VPNs
- OpenVPN
- OpenConnect VPN
- PPTP
- IPSec (L2TP and IKEv2)
- FortiClient SSL VPN
The RX-RDP+ and RX420(RDP) support the following VPNs
- OpenVPN
- OpenConnect VPN
- PPTP
- IPSec (L2TP and IKEv2)
- FortiClient SSL VPN
