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Product Lifecycle

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Product Lifecycle Definitions

NComputing products are governed by lifecycle phases. The definitions of these phases are stated below.

Product Lifecycle

 

Notice of Status Change

Notice of Status Change (NSC) is the date on which NComputing publicly communicates the specific dates for various product lifecycle milestones of a product to its channel partners: Last-Time-Buy (LTB), End of Support (EOS), and End of Life (EOL).

A NSC will be typically announced 60-90 days prior to the next lifecycle milestone. However, NComputing reserves the right to change the timeframe at its sole discretion based on business needs or technical risk for customers.

General Availability

This is the date when a new product release may be ordered and/or downloadable in all applicable delivery methods and worldwide geographies.

Last Time to Buy

This is the date when a specific hardware or software product will no longer be available for purchase by NComputing channel partners.

If customers wish to purchase Support and Subscription (SnS) for the LTB software product, or Extended Hardware Warranty or Advance Hardware Replacement for the LTB hardware product, the purchase has to be made before the LTB date.

End of Support

This is the date when NComputing ceases all support for the affected product.

End of Life

This is the End-of-Life date for the affected product. This is the date when NComputing stops maintaining or accepting in, or out of, warranty RMA requests for the affected product. For any unaddressed issue, an upgrade path or migration to the latest version or product replacement is recommended.

 

Hardware

Product Note Notice of Status Change (NSC) Last Time to Buy (LTB) End of Support (EOSW) End of Life (EOL)
L130 February 05, 2016 June 30, 2015 June 30, 2015 June 30, 2018
L230 February 05, 2016 June 30, 2015 June 30, 2015 June 30, 2018
M300 December 7, 2016 December 31, 2017 June 30, 2018 June 30, 2020
N400

Firmware available upon request

December 7, 2016 November 30, 2016 December 30, 2017 December 30, 2019
N500

Firmware available upon request

October 20, 2017 November 30, 2017 December 31, 2018 December 31, 2020
N500W

Firmware available upon request

October 20, 2017 November 30, 2017 December 31, 2018 December 31, 2020
N600

Firmware available upon request

October 20, 2017 December 31, 2017 December 31, 2018 December 31, 2020
U170 December 7, 2016 December 30, 2013 December 30, 2016 December 30, 2016
X300 January 26, 2016 December 30, 2010 December 30, 2013 January 31, 2016
X350 December 7, 2016 March 31, 2016 March 31, 2016 March 31, 2019
X550 December 7, 2016 June 30, 2017 June 30, 2017 June 30, 2020

Software

Product Note Notice of Status Change (NSC) Last Time to Buy (LTB) End of Support (EOSW) End of Life (EOL)
NCT-2000-XP October 20, 2017 N/A December 31, 2018 January 31, 2018
vSpace 4.x

New server registration no longer available after April 30, 2018

October 20, 2017 N/A December 31, 2011 January 31, 2018
vSpace 7.x

New server registration no longer available after April 30, 2018

October 20, 2017 N/A August 8, 2013 January 31, 2018
vSpace 8.x

New server registration no longer available after April 30, 2018

October 20, 2017 N/A August 10, 2016 January 31, 2018
vSpace Management Center 3.2 (or earlier) June 28, 2013 N/A September 28, 2013 September 28, 2013

Current products

The following products are currently available or have not entered into a sunset status.

Software Hardware
vSpace 6.x

vSpace Pro 10.X

vSpace for Linux

vSpace Client for Windows

vSpace Pro Client for Windows

vSpace Pro Client for Chromebook

VERDE 7.2

VERDE 8.0

VERDE 8.1

vSpace Management Center 3.7

Pi Management Center (PMC)

NoTouch Center
L250

L300

L350

MX100S

MX100D

CX110

RX300

RX-HDX