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Product Lifecycle

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Product Lifecycle Definitions

NComputing products are governed by lifecycle phases. The definitions of these phases are stated below.

Product Lifecycle

 

Notice of Status Change

Notice of Status Change (NSC) is the date on which NComputing publicly communicates the specific dates for various product lifecycle milestones of a product to its channel partners: Last-Time-Buy (LTB), End of Support (EOS), and End of Life (EOL).

A NSC will be typically announced 60-90 days prior to the next lifecycle milestone. However, NComputing reserves the right to change the timeframe at its sole discretion based on business needs or technical risk for customers.

General Availability

This is the date when a new product release may be ordered and/or downloadable in all applicable delivery methods and worldwide geographies.

Last Time to Buy

This is the date when a specific hardware or software product will no longer be available for purchase by NComputing channel partners.

If customers wish to purchase Support and Subscription (SnS) for the LTB software product, or Extended Hardware Warranty or Advance Hardware Replacement for the LTB hardware product, the purchase has to be made before the LTB date.

End of Support

This is the date when NComputing ceases all support for the affected product.

End of Life

This is the End-of-Life date for the affected product. This is the date when NComputing stops maintaining or accepting in, or out of, warranty RMA requests for the affected product. For any unaddressed issue, an upgrade path or migration to the latest version or product replacement is recommended.

 

Hardware

Product Note Notice of Status Change (NSC) Last Time to Buy (LTB) End of Support (EOS) End of Life (EOL)
CX110

EOS is dictated by Chrome OS Auto Update Expiration (AUE) schedule.

September 1, 2018 December 29, 2017 June 1, 2020 December 31, 2019
L130 February 05, 2016 June 30, 2015 June 30, 2015 June 30, 2018
L230 February 05, 2016 June 30, 2015 June 30, 2015 June 30, 2018
L250 June 30, 2023 June 30, 2023 December 31, 2026 March 31, 2027
L300 January 1, 2024 March 31, 2024 December 31, 2026 March 31, 2027
L350 June 30, 2023 June 30, 2023 December 31, 2026 March 31, 2027
M300 December 7, 2016 December 31, 2017 June 30, 2018 June 30, 2020
MX100 December 23, 2022 December 31, 2022 June 30, 2025 June 30, 2026
N400 December 7, 2016 November 30, 2016 December 30, 2017 December 30, 2019
N500 October 20, 2017 November 30, 2017 December 31, 2018 December 31, 2020
N500W October 20, 2017 November 30, 2017 December 31, 2018 December 31, 2020
N600 October 20, 2017 December 31, 2017 December 31, 2018 December 31, 2020
RX-HDX December 29, 2021 December 29, 2021 July 1, 2021 June 30, 2025
RX-HDX+ October 2, 2023 June 30, 2024 June 30, 2025 March 31, 2027
RX-RDP December 29, 2021 December 29, 2021 June 30, 2024 June 30, 2025
RX300 June 30, 2023 June 30, 2023 December 31, 2026 March 31, 2027
RX420(IGEL) March 1, 2024 June 30, 2024 June 30, 2025 June 30, 2026
RX420(STDK) March 1, 2024 June 30, 2024 June 30, 2025 June 30, 2026
U170 December 7, 2016 December 30, 2013 December 30, 2016 December 30, 2016
X300 January 26, 2016 December 30, 2010 December 30, 2013 January 31, 2016
X350 December 7, 2016 March 31, 2016 March 31, 2016 March 31, 2019
X550 December 7, 2016 June 30, 2017 June 30, 2017 June 30, 2020

Software

Product Note Notice of Status Change (NSC) Last Time to Buy (LTB) End of Support (EOS) End of Life (EOL)
NCT-2000-XP October 20, 2017 N/A December 31, 2007 January 31, 2018
Verde 7.X NSC EOL VERDE VDI 7.X January 1, 2017 March 31, 2020 March 31, 2022
VERDE 8.1 NSC N/A April 14, 2019 April 14, 2019
VERDE 8.2.1 NSC N/A December 18, 2019 December 18, 2019
VERDE 8.2.2 NSC N/A March 26, 2020 March 26, 2020
VERDE 8.2.3 NSC N/A August 15, 2020 August 15, 2020
VERDE 8.2.4 NSC N/A December 6, 2021 December 6, 2021
VERDE 8.2.6 NSC N/A May 19, 2022 December 19, 2022
VERDE 8.2.7 NSC N/A May 21, 2023 May 21, 2023
VERDE 8.2.8 NSC N/A December 31, 2023 June 30, 2025
vSpace 4.x

New server registration no longer available after July 1, 2020

October 20, 2017 N/A December 31, 2011 January 31, 2018
vSpace 6.x for L-series

New server registration no longer available after July 1, 2020

October 20, 2017 N/A May 31, 2014 December 31, 2020
vSpace 7.x

New server registration no longer available after June 30, 2019

October 20, 2017 N/A August 8, 2013 January 31, 2018
vSpace 8.x

New server registration no longer available after June 30, 2019

October 20, 2017 N/A August 10, 2016 January 31, 2018
vSpace for Linux 4.x December 31, 2023 December 31, 2023 September 30, 2024 September 30, 2024
vSpace Management Center 3.2 (or earlier) June 28, 2013 N/A September 28, 2013 September 28, 2013
vSpace Pro 10.x

New online server registration no longer available after June 30, 2019.
New offline server registration no longer available after May 1, 2019.

April 30, 2019 N/A July 1, 2019 July 1, 2019
vSpace Pro 11.0, 11.1, 11.2

New server registration no longer available after June 30, 2019

April 30, 2019 N/A July 1, 2019 July 1, 2019
vSpace Pro Client for Chromebook December 10, 2023 December 31, 2023 March 31, 2024 June 30, 2024

 

Current products

The following products are currently available or have not entered into a sunset status.

Software Hardware

vSpace Pro Enterprise
vSpace Pro LTS
vSpace Pro Client for Windows
VERDE 8.3.4
PMC Device Management
LEAF OS

L400
RX300+
RX-RDP+
RX-HDX+
EX500
RX420(HDX) | RX440(HDX)
RX420(IGEL) | RX440(IGEL)
RX420(RDP) | RX440(RDP)
RX420(VSPACE)