NComputing

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The warranty for the RX300 is one year from the time of registering with vSpace Server. An optional extended hardware warranty is available and can be purchased through an NComputing reseller or via the Management Portal with a credit card. The extended warranty is only eligible for RX300 devices that are already under warranty and must be applied to a specific device. Once the extended warranty has been allocated, it cannot be changed/removed.

Width: 76 mm / 3 inches, Depth: 93 mm / 3.7 inches, Height : 30 mm /1.2 inches. It can fit smoothly in your pocket.

Firmware updates are included by downloading the latest version of vSpace Pro. 

RX300 firmware can be updated through the following mechanism:

  • Firmware update through FTP server; this can be configured in the RX300 local menu or from vSpace Console menu 
  • Firmware update through vSpace Pro server; this can be configured directly from the vSpace Console menu. Firmware update can be applied to all selected RX300 devices

The RX300 is only compatible with vSpace Pro 10.3 or later, including the newly released vSpace Pro 11. Please refer to the vSpace OS compatibility matrix document for details.

The Raspbian Desktop mode is supported on RX300 firmware version 3.10.3 or earlier. Starting in RX300 firmware version 4.0.5, the Raspbian Desktop operation mode is permanently removed and hence no longer supported. If you wish to access the Raspbian Desktop operation mode on RX300, please use the last RX300 supported firmware version 3.10.3

Yes. We continue to release new versions of VERDE. Each version comes with many new enhancements that are beneficial to customers and bug fixes found in earlier versions of VERDE have been included in VERDE.   Please refer to the latest VERDE release notes for a list of the most significant fixes and remaining known issues.

Upgrading to the latest version of VERDE now will ensure that any future point releases will always be the best supported version going forward

VERDE supports Windows and Linux based desktop OS’s as equal citizens and these desktop VMs can be run simultaneously in any VERDE based host system. Currently, we support Windows 7 (32-bit), 10 and 11 desktop implementations. Windows Server 2008, 2012r2, 2016, 2019 and 2022 are also supported when running in Desktop Experience Mode. For Linux desktops, we support Red Hat, Centos, Ubuntu, Mint and Linux Lite desktops as well.

VERDE is currently hosted on CentOS 7.9 servers.

VERDE provides a downloadable software client application that allows any PC, Mac, or Linux desktop to connect and authenticate to a VERDE host system. 

We also support the VERDE client tools on our RX300, RX-RDP, and EX500 thin clients as well LEAF OS devices and third party Windows or Linux embedded thin clients. Clientless access to VERDE is supported via any HTML5 compliant browser. 

VERDE installation options include:

  • RPM packages compatible with CentOS 7.9
  • RPM packages compatible with CentOS 7.9 with GPU support (GPU support requires CentOS 7.9 or better)
  • VERDEOS ISO package built on CentOS 7.9 (burn to DVD)
  • VERDEOS IMG package build on CentOS 7.9 (save to USB stick)

The RPM packages provide a more flexible installation as you have more control of the OS packages installed beyond the minimum install of CentOS.  This is the recommended installation package for production systems.

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