Annual Maintenance Plan
Applies to the following thin clients: L250, L300, L350, M300, MX100D, MX100S, RX300, and RX300+
You may use vSpace Pro 11 for free if all of your compatible NComputing devices were manufactured after January 1st, 2015. If you have older devices you must comply with one of the following conditions:
- FREE for qualified users
- Option 1: Purchase vSpace Pro AMP licensing for all of your compatible NComputing devices regardless of manufacture date.
- Option 2: Purchase vSpace Pro Legacy Device licensing (vSpacePro-Old-1A) for all of the devices manufactured before January 1st, 2015. This license only permits the use of the older devices with vSpace Pro 11 and does not include the benefits of vSpace Pro AMP.
- Free access includes:
- Software updates
- Firmware updates for supported thin clients
- 24/7 access to documentation and self-help libraries
- Management Portal access
- 3 lifetime support tickets
- vSpace Pro AMP
$15*Per device, billed annually.
(Purchase SKU: NC-AMP-1a)
Includes everything in FREE plus:
- Access to vSpace Pro Enterprise Edition
- Latest Windows OS support including Windows Server 2019, 2022 and Windows 11
- Support for the new UXP Turbo protocol to deliver PC-like performance for 3D rendering, browser scrolling, video playback and multimedia-intensive applications on supported clients.
- Scalability for large deployments
- Access to latest features
- Native webcam support with RX-series thin clients for video conferencing
- Support for next-generation endpoints including RX-RDP+, LEAF OS and RX420(RDP)
- Built-in vCAST Streaming technology for both Chrome and Microsoft Edge Browser
- Extensive USB peripheral support
- Health Monitoring for your servers
- Enhanced Support
- Unlimited access to Knowledge Base
- Web-based ticket support (up to 5 per month)
- Critical Issue maximum response time: 2 business days
- NComputing Legacy Device Support
- Complementary licenses
- PMC Endpoint Manager software for RX300
- Subscribe to AMP with coverage for 10 or more devices and get 5 free vSpace Pro Client software licenses (valued at $250)**
* Price may differ by country. Excludes local taxes. 100% coverage required.
** Applicable with the purchase of 1, 3 or 5 year AMP license types (NC-AMP-1A, NC-AMP-3A, and NC-AMP-5A). Must maintain AMP compliance with 10 or more AMP licenses..