RX420(IGEL) / RX440(IGEL)

The only difference between these devices is RAM. RX420 has 2GB of RAM and is sufficient for normal operation. RX440 has 4GB of RAM, and is recommended for use cases that rely heavily on the local Chromium browser with multiple open tabs.

For virtualization, 2GB of RAM is plenty and is the standard amount in all of the RX-420 devices. In certain circumstances, more RAM can be advantageous, specifically if your use case requires heavy use of the local Chromium browser. An example of this would be keeping many browser tabs open at once, playing multimedia content, or accessing the web version of Microsoft Teams for video calls. For these cases we have the RX-440 devices. These devices are identical to RX-420 except for the inclusion of 4GB of RAM. These devices are available for direct order only. For more information, please contact your NComputing representative.

NComputing and IGEL jointly collaborated to port IGEL OS for ARM to the NComputing RX420(IGEL) platform, powered by Raspberry Pi 4. IGEL is a strategic partner of NComputing for this joint solution focusing on the Citrix Enterprise market.

The only difference between these devices is RAM. RX420 has 2GB of RAM and is sufficient for normal operation. RX440 has 4GB of RAM, and is recommended for use cases that rely heavily on the local Chromium browser with multiple open tabs.

You’ll need a IGEL license for RX420(IGEL) device. The product ships with a 30-day IGEL starter license. Upon registering, you can extend the IGEL license to a 90-day full-feature license with Multimedia Codec Pack for a full experience.

Existing IGEL customers can obtain the license from the IGEL License Portal, the same as how they have done in the past for x86-64 device licenses. The IGEL licenses are portable, but the customer needs to register with the IGEL Portal to generate the correct number of licenses.

Please visit www.ncomputing.com/igel for important instructions to get started for RX420(IGEL).

NComputing will support the hardware. IGEL will support the software – this is a different code base to the standard IGEL x86 code base, and as with the IGEL x86-64 code base it will be fully supported by IGEL.

IGEL offers various support packages for the RX420(IGEL) solution:

• Select support – access to the kb and email support
• Priority support
• Priority Plus support

Please contact IGEL for more information.

NComputing RX420(IGEL) thin clients support screen resolutions up to 3840 x 2160 (4K) @ 60Hz with single display, up to 2x 1920 x 1080 (FullHD) @ 60Hz in dual display setups, or 2x 3840 x 2160 (4K) @ 30Hz in dual display setup.

From the IGEL UMS perspective the devices look entirely the same. Just as today there are devices that the UMS recognizes e.g., an AiO device with a separate monitor, and you can drag and drop a policy onto that machine for how two monitors behave, which may not make sense and will not be “accessed” by a device with only one monitor.

No. For the first release IGEL will support the Citrix Workspace App, and the Chromium browser, but in the long run IGEL will incorporate more and more functionality into the IGELOS for ARM edition. For more details and a complete listing of x86 v ARM features visit www.igel.com/ncomputing

IGEL offers:

• Enterprise Management and Control
• Hybrid environments
• Support for remote devices
• Chain of Trust for increased security
• Performance improvements
• Enterprise level support & professional service