Technical Support "Top 5" Requests and Solutions - January 2013

Summary:

Each month our Technical Support team examines trending support requests and frequently asked questions in order to ensure that our customers can find the solutions they need for the issues that are important to them. Below you'll find a list of the five most commonly submitted questions and a link to the Knowledge Base articles created to answer each of them.

Top 5:

1. What Operating Systems are supported by NComputing products?
   http://www.ncomputing.com/kb/vSpace-Operating-System-Support-Matrix_252.html
   
   
2. What can I do to address performance and stability issues related to Flash based websites?
   http://www.ncomputing.com/kb/INFO-Performance-and-stability-issues-when-browsing-Flash-sites_383.html
   
   
3. How can I resolve the "unknown error" message on my M300 devices?
   http://www.ncomputing.com/kb/SOLUTION-Unknown-Error-message-on-M300-connection_380.html
   
   
4. How do I configure a Microsoft Remote Desktop Licensing server?
   http://www.ncomputing.com/kb/How-to-Configure-a-Remote-Desktop-Licensing-Server-for-vSpace-6_281.html
   
   
5. How do I configure USB redirection on an N-series device?
   http://www.ncomputing.com/kb/SOLUTION-Resolving-Unknown-Connection-Broker-errors_379.html