The purpose of this document is to provide a complete checklist of tasks to best deploy the L-series products. We would encourage anyone who is planning to install the L-series products to go through this checklist to gain a complete overview of what to expect from this process.

Summary

1.0 Pre-Deployment

• 1.1 Review the Product Manual
  • http://www.ncomputing.com/docs/guides/en/guide_L-series_vspace6.pdf
• 1.2 Review the LAN Provisioning Guide
  • http://www.ncomputing.com/kb/L-series-Provisioning-your-LAN-for-a-deployment_122.html
• 1.3 For deployments on ESX or Hyper-V, review the VM Deployment Guides
  • ESX: http://www.ncomputing.com/kb/Deploying-NComputing-L-series-and-vSpace-on-Virtual-Machines_168.html
  • HYPER-V: http://www.ncomputing.com/kb/Hyper-V-VM-Deployment-Tuning-Guide-for-vSpace_298.html
• 1.4 Review Microsoft's OS Licensing Guidelines
  • http://www.ncomputing.com/mslicensing
• 1.5 Review Host Scaling Guide
  • http://www.ncomputing.com/kb/vSpace-Guidelines-for-Scaling-Deployments_310.html
• 1.6 Confirm OS version and Service Pack support
  • http://www.ncomputing.com/kb/vSpace-Operating-System-Support-Matrix_252.html
• 1.7 Download the latest version of vSpace and associated Release Notes
  • http://www.ncomputing.com/softwaredownload

Note: Make sure to read the Release Notes for release-specific information.

2.0 Host Deployment / Tuning

• 2.1 Perform clean install of OS
  • We recommend the use of a new, “clean” OS install when creating a vSpace host for the first time.
• 2.2 Perform Windows Updates
  • Unless otherwise instructed by NComputing Technical Support, Windows should be fully updated.
• 2.3 Update System Drivers
  • For updated drivers and BIOS versions, consult your motherboard manufacturer's website.
  • Be sure to check for the following:
    • BIOS Updates
    • NIC Drivers
    • Motherboard Drivers
    • Audio Drivers
    • PCI Drivers
    • Video Drivers
• 2.4 Configure Power Management
  • It is recommended that all hibernation and power saving features be disabled on vSpace hosts to prevent complications With user sessions and terminal connections. Instruction on changing these settings can be found in the Window Tunings Guide linked in step 2.6
• 2.5 Configure Firewall / Antivirus
  • http://www.ncomputing.com/kb/Configuring-Firewall-and-Antivirus-for-NComputing-Products_63.html
• 2.6 Perform Windows Tuning Tasks
  • http://www.ncomputing.com/kb/Windows-Tuning-Guide-for-vSpace-4_173.html
  • http://www.ncomputing.com/kb/Windows-Tuning-Guide-for-vSpace-6_297.html
• 2.7 Apply the desired "Look and Feel" for your selected OS environment.
  • http://www.ncomputing.com/kb/Server-2003-Look-and-Feel_151.html
  • For Server 2008 R2 deployments / WMS deployments refer to page three of the Windows Tuning guide linked in step 2.6
• 2.8 Configure RDS User Group
  • http://www.ncomputing.com/kb/Enable-Remote-Desktop-User-Access-for-vSpace-6-on-Windows_282.html
• 2.9 Create Desired Local User Accounts
  • Add users accounts to your host system via your respective operating system’s administration tools
• 2.10 Clone Drive / Create Backup Image
  • At this stage it is recommended that administrators create a Master Image of their host configuration using their imaging/backup utility of choice.

3.0 NComputing Installation

• 3.1 Install and Register vSpace
  • Detailed steps for vSpace Installation and Registration are provided in the L-series User Manual under the “Installation” section:
    • http://www.ncomputing.com/docs/guides/en/guide_L-series_vspace6.5.pdf
• 3.2 Connect and Activate L-series Devices Follow the instructions in the L-series User Manual to connect peripherals to your device, setup the firmware, connect to your host and then run the Registration Wizard to activate the connected device(s).
• 3.3 Update Terminal Firmware
  • http://www.ncomputing.com/kb/L300-Firmware-Update-Guide_128.html
• 3.4 Configure NC Console
  • http://www.ncomputing.com/kb/Ncomputing-vSpace-Management-Console-Guide_312.html
• 3.5 Configure RDS License Server and set to “User Mode”
  • http://www.ncomputing.com/kb/How-to-Configure-a-Remote-Desktop-Licensing-Server-for-vSpace-6_281.html

4.0 Additional Information / Troubleshooting Resources

• 4.1 NComputing Knowledge Base
  • http://www.ncomputing.com/kb/
• 4.2 NComputing Technical Support
  • To submit a support request visit:
    • http://www.ncomputing.com/techsupport
  • For support by phone and regional office hours, visit:
    • http://www.ncomputing.com/support