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Knowledgebase
KB Home
/ L-series
L-series
Guidelines for M-series and L-series Host Scaling
Product FAQ
NComputing Deployment Checklist for L-series, M-series, and vSpace Client
Where can I download the latest vSpace software?
Registering NComputing Products
Configuring Firewall and Antivirus for NComputing Products
Windows Tuning Guide for vSpace 6
Hyper-V VM Deployment Tuning Guide for vSpace
L300 Quick Setup Guide for Windows Server 2008 R2
L300 Quick Setup Guide for 32-bit Operating Systems
The Local Policy of this system does not permit you to logon interactively - Service Pack 3
L-series: Product Overview
Guidelines for M-series and L-series Host Scaling
How-To & Guides
Guidelines for M-series and L-series Host Scaling
NComputing vSpace Server Console Guide
Enabling advanced vSpace features when upgrading from 6.1.3 to 6.5.1
L-series User Manual
Setup
Installation
NComputing Deployment Checklist for L-series, M-series, and vSpace Client
Installing vSpace from the Windows Command Line
Windows Tuning Guide for vSpace 4
Windows Tuning Guide for vSpace 6
L300 Quick Setup Guide for Windows Server 2008 R2
L300 Quick Setup Guide for 32-bit Operating Systems
L300, L230 and L130 vSpace for Linux Ubuntu 10.04, 10.04.1, and 10.04.2 Installation Guide
LAN Best Practices for L-Series Deployment
vSpace .msi Installer
vSpace Technical Quick Tips Guide
Where do I download or update to the latest software?
Automated vSpace install and uninstall (4.4.7, 4.5.1, 4.4.8)
Guidelines for M-series and L-series Host Scaling
Enabling advanced vSpace features when upgrading from 6.1.3 to 6.5.1
NComputing vSpace Server Console Guide
Where can I download the latest vSpace software?
HOW TO: Installing vSpace Server 3.2.2.8 for Linux
Registration
Registering NComputing Products
vSpace Silent Registration
L-Series: Registration Process for Windows using Pre-vSpace version 4.5.1 software
L-series: Software serial number and activation key
vSpace registration and Microsoft Internet Security and Acceleration (ISA) Server
L-series: Registration Process for Windows using vSpace version 4.5.1 software or later
vSpace 4.5.1 Registration Release Notes
Error: Network Error Code 10014 / Network Error Code 10054
Configuration
Terminal Configuration
NComputing vSpace Server Console Guide
Performing a Firmware Update on an Active L-series Device
Centrally Updating and Configuring L300s using the NComputing Management Console
NComputing Load Balancing and Failover Guide
SOLUTION: Manual L300 update to firmware 1.0.0.3
Connections
L-series: Configuring Automatic Login on Access Devices
Network
L-series: Devices only access vSpace servers located on the same subnet or VLAN
NComputing Cross Subnet Deployment Guide
Firmware
L-series: Firmware FAQ
L300: Firmware Update Guide
L-series: How do I reset my device's BIOS Password?
Performing a Firmware Update on L-Series Access Devices
Resetting the L-Series Firmware Password
HOW TO: Updating Device Firmware via FTP
Video
L-series: How to change Screen Video Resolution remotely
L-series: How to change Screen Resolution remotely
vSpace Configuration
Windows Tuning Guide for vSpace 6
NComputing vSpace Server Console Guide
Remotely Viewing and Controlling an L-series Session
Performing a Firmware Update on an Active L-series Device
Centrally Updating and Configuring L300s using the NComputing Management Console
NComputing Load Balancing and Failover Guide
SOLUTION: Manual L300 update to firmware 1.0.0.3
HOW TO: Enable Kiosk Mode for vSpace 6 in Windows 7
SOLUTION: vSpace Server Not Displayed Within vSpace Management Center
HOW TO: Updating from vSpace 6 to vSpace 7
HOW TO: Configure vSpace 7 Master Slave Mode
Management
How do I update my vSpace software to the latest version?
X and L series NComputing Administrative Console password reset
Software Update: Download button is "greyed-out"
NComputing vSpace Server Console Guide
Firmware
Performing a Firmware Update on L-Series Access Devices
Resetting the L-Series Firmware Password
NComputing vSpace Server Console Guide
System Settings
HOW TO: Remove the vSpace 6 NCtray icon from the Windows System Tray
Resetting the vSpace Console Password
L-series: How to change Screen Resolution remotely
Where can I view the version of the NComputing application I am running?
NComputing vSpace Server Console Guide
Device Setup
L-series: Identifying which device is logged in a Session
L-series: How to change Screen Resolution remotely
L-series: Configuring Automatic Login on Access Devices
NComputing vSpace Server Console Guide
Windows Configuration
Windows Tuning Guide for vSpace 6
NComputing Printer Configuration Utility Usage Guide
Users
How to Add a new user account - XP Professional
L-series: Configuring Automatic Login on Access Devices
Set a default domain selection in the Windows logon screen
Novell ZENworks volatile user profile bug
How to create a default user profile template that automates plugins & updates
Allow users to logon in Windows Server 2K3 AD
Performance tip: Delete unused local user accounts with delprof.exe
Debug logon issues with Userenv logging
Enable Remote Desktop User Access for vSpace 6 on Windows
NComputing Best Practice: Use Unique User IDs
Configuring User Permissions for Client Logon
Configuring Novell client and Zenworks with NComputing solution
SOLUTION: "Requested Session Access is Denied"
Group Policy
Allow users to logon in Windows Server 2K3 AD
Standalone Group Policies (Windows 2003)
Windows Server 2008 Look and Feel
Server 2003 Look and Feel
"To log on to this remote computer, you must be granted the Allow log on.."
The Local Policy of this system does not permit you to logon interactively - Service Pack 3
Configuring User Permissions for Client Logon
Firewall
Error: Network Error Code 10014 / Network Error Code 10054
Configuring Firewall and Antivirus for NComputing Products
Updates
Microsoft Update KB2542222 for Windows MultiPoint Server 2011
Error: "One or more incompatible modules..." Win32k.sys
Microsoft Windows Automatic Update Setting
Screen flickers when you start WPF applications in a Windows Server 2003 vSpace session
WMS 2011 Update Rollup 1.1
Licensing
How to Configure a Remote Desktop Licensing Server for vSpace 6
Server 2008 R2 RDS licenses require a Windows Server 2008 R2 (or Server 2008) Licensing Server
Network Configuration
Error: IP Conflict Detected
L-series: Provisioning your LAN for a deployment
NComputing Printer Configuration Utility Usage Guide
Pinging
DHCP
L-series: DHCP Behavior
L-series: Device cannot get IP address from DHCP
Firewall
Configuring Firewall and Antivirus for NComputing Products
Broadcast Domain
L-series: Can the L-Series be used with Wide Area Networks (WAN)?
LAN Best Practices for L-Series Deployment
Host Virtualization
Hyper-V VM Deployment Tuning Guide for vSpace
Deploying NComputing L-series and vSpace on Virtual Machines
L300: VM Pre-Deployment Guide
L300: Virtual machine (VM) with single vCPU does not allow connection of access device after installing vSpace
Troubleshooting
Enabling advanced vSpace features when upgrading from 6.1.3 to 6.5.1
INFO: Performance and stability issues when browsing Flash sites
INFO: vSpace 7 Server Displayed Repeatedly On Devices
SOLUTION: One Or More Required Scripts Error During vSpace Installation
Connection Issues
Configuring AVG Anti-virus 2011 to work with L-series vSpace
Error: IP Conflict Detected
LAN Best Practices for L-Series Deployment
Repairing vSpace Software
Error: "Terminal server yet not ready, please retry attempt a bit later"
Error: "This client's firmware is unsupported by the terminal server software"
Error: "To log on to this remote computer, you must be granted the Allow log on through Terminal Services right."
Error: "This client model is unsupported by your version of software"
64-bit OS "Cannot connect to Server " error message
L200: dropping off network
L-series: Windows logon screen disconnects after 2 minutes
Modifying SessionImageSize for Multi-user Environments
Configuring Firewall and Antivirus for NComputing Products
SOLUTION: "Requested Session Access is Denied"
Error Messages
Error: IP Conflict Detected
L-series: Device cannot get IP address from DHCP
Error: "This client model is unsupported by your version of software"
Error: "To log on to this remote computer, you must be granted the Allow log on through Terminal Services right."
Error: "This client's firmware is unsupported by the terminal server software"
Error: "Terminal server yet not ready, please retry attempt a bit later"
Error: "One or more incompatible modules..." Win32k.sys
Error: Network Error Code 10014 / Network Error Code 10054
64-bit OS "Cannot connect to Server " error message
"To log on to this remote computer, you must be granted the Allow log on.."
Modifying SessionImageSize for Multi-user Environments
Resolving a loss of RDP functionality after removal of vSpace 6.1.3.10
SOLUTION: Activation Status Not Updating in vSpace Server Console
SOLUTION: "Device Not Valid For Its License"
Performance/Stability
Resolving a loss of RDP functionality after removal of vSpace 6.1.3.10
Product Settings
X and L series NComputing Administrative Console password reset
Audio/Video
Screen flickers when you start WPF applications in a Windows Server 2003 vSpace session
Peripherals
L-series: Netgear Wireless LAN Utility
L-200, L-230 USB Device Support
Operating Systems/Applications
Microsoft Update KB2542222 for Windows MultiPoint Server 2011
Configuring User Permissions for Client Logon
Different vSpace 6 users on a Windows Server 2008 R2 host cannot use Windows Photo Viewer at the same time
Microsoft Virtual IP and NComputing IP Utility (NIU)
L-series: UNKNOWN ERROR (003100a2) while trying to connect to Ubuntu vSpace host
Multi-user CD disk access through Virtual CD drives
Desktop icons disappear when the mouse moves over them
How to Collect PC system information
Application: Dell PC pre-installed software utilities
Can I use Sandboxie with NComputing products?
Application: iTunes
Specific NVidia 6150SE nForce 430 driver conflict with vSpace install
Application: Firefox 2.x will not launch on multiple stations
Resolving a loss of RDP functionality after removal of vSpace 6.1.3.10
SOLUTION: Resolving Windows startup issues after installing KB2644615
The Local Policy of this system does not permit you to logon interactively - Service Pack 3
Compatibility
HOW TO: Configuring istation for use with NComputing
FAQ: Are Elo Touchscreens Compatible with NComputing Products?
Software
Product Release Notes: NComputing vSpace Server 6.6.2.3
SOLUTION: Manual L300 update to firmware 1.0.0.3
Operating Systems
vSpace Operating System Support Matrix
Microsoft Update KB2542222 for Windows MultiPoint Server 2011
L300, L230 and L130 vSpace for Linux Ubuntu 10.04, 10.04.1, and 10.04.2 Installation Guide
Different vSpace 6 users on a Windows Server 2008 R2 host cannot use Windows Photo Viewer at the same time
Microsoft Virtual IP and NComputing IP Utility (NIU)
Linux: L130 and L230 vSpace on Ubuntu 8.10
L-series: UNKNOWN ERROR (003100a2) while trying to connect to Ubuntu vSpace host
Configuring Novell client and Zenworks with NComputing solution
Does vSpace support a 64-Bit Operating System?
NComputing Linux software for X350/X550, X300, and L130/L230
Windows Server 2008 Look and Feel
Server 2003 Look and Feel
Screen flickering on Web pages with animated content
Enable language bar in Windows Server 2008
64-bit operating system support error: "Cannot initialize all components! ... Error Code 00000B03"
Business Appications
Application: Microsoft Windows Live Messenger 2009
Application: Lotus Notes 5
Make PowerPoint Viewer start a presentation at login
User access control software tip
When using NComputing solutions, can multiple users access the Internet at the same time?
Application: Skype 3.8, 4.0 or 4.1
Application: Pharos Printing Software
Application: Lotus Notes v5.xx and lower does not run.
Palm HotSync only syncs data from user logged into host PC
Application: Church Office
Educational Applications
Application: Tech4Learning
Configuring iTALC Management Software for use with NComputing Systems (L-series and X-Series)
HOW TO: Configuring NetSupport School for use with NComputing X-series and L-series
Application: READ 180 Program runs only in 640 x 480 full screen mode
Application: Inspiration 8.0 multi-user configuration
Application: Classworks Gold
Application: Google Earth 4.2 (beta) multi-user configuration
Application: Kid Pix 4.0 multi-user configuration
Application: Mavis Beacon Teaches Typing v16 multi-user configuration
Application: STAR Math multi-user configuration
Enabling Letterbugs Get Ready to Read with vSpace
Configuring the Type To Learn program for more than 40 users
Application: Lexia Reading Performance Tip
Application: Accelerated Reader multi-user configuration
Application: Kidspiration 2.1b multi-user configuration
Application: Kid Pix 3.0 multi-user configuration
Application: Ripple Effects for Teens 3.1 mutli-user configuration
Application: Typing tutor applications
Application: STAR Reading multi-user configuration
Application: SOLO 6
FAQ: Does LanSchool work with NComputing?
SOLUTION - Lexia Learning attempts to reset screen resolution to 800x600
HOW TO: Configuring Nimble Online Assessment for vSpace 6
vSpace Release Notes
L300, L230 and L130 vSpace 4 Software Release L-4.9.5.11
L230 and L130 vSpace 4 Software Release L-4.05.002
L300, L230 and L130 vSpace Software Release L-3.1.3 for 32-bit and 64-bit Ubuntu 10.04 LTS Desktop
vSpace 4.5.1 Registration Release Notes
L300, L230 and L130 vSpace 6 Software Release L-6.5.1.10
Product Release Notes: NComputing vSpace Software for the L-series version L-3.1.4
Product Release Notes: NComputing vSpace Server for Linux v3.2.2.8
Security and Anti-virus
Configuring AVG Anti-virus 2011 to work with L-series vSpace
Application: ZoneAlarm Free/Pro
Application: McAfee Total Protection 2008
vSpace registration and Microsoft Internet Security and Acceleration (ISA) Server
Configuring Avira AntiVir (Anti-virus) Software
Potential partial incompatibility with Kaspersky 8.0
Application: Trend Micro Antivirus compatibility issue
Configuring Firewall and Antivirus for NComputing Products
Host Connected Peripherals
L-series: Software RAID
Application: MagicTwin
Netgear wireless driver prevents login
On-board Infrared (IR) header (driver/BIOS) compatibility issue on Windows Server 2003
Terminal Connected Peripherals
L-series: USB memory sticks (pen drives) issue
L300: Disable USB keyboard and mouse
L300: Mouse or Keyboard Connections
FAQ: Can the L-Series be used wirelessly?
L-series: USB support
L-200, L-230 USB Device Support