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Subject: network firewall and updates
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tmedcalfUser is Offline

Posts:2
10/15/2008 9:42 AM  

I have a network firewall and cannot use the update utility to update my server either manually or automatically,

 

What are my current options?
JohnBUser is Offline

Posts:70
10/15/2008 11:21 AM  
I would contact Cust Support and have them email to you.
Most errors occur between the ears
tmedcalfUser is Offline

Posts:2
10/16/2008 8:08 AM  

It turns out that not all of my teminals were registered which is why my system would not auto update but now somthing new has happened. The update system almost installed and stopped and said that I did not qualify, at which point it opened up a web page asking for my registered serial numbers, date of purchase, price of purchase, and place of purchase.

What is this?

(Not a PEBKAC)
JohnBUser is Offline

Posts:70
10/16/2008 8:55 AM  
Must be something new, email or call customer support. They don't always reply on the forum.
Most errors occur between the ears
hjkcgaUser is Offline

Posts:165
10/16/2008 12:24 PM  
tmedcalf
Do you have older L100s? The ones were you have to enter all of the serial numbers etc manually into the registration console?
ncsUser is Offline

Posts:22
10/17/2008 2:07 AM  

Its a new registration process to stop counterfiet products. The counterfiets run the risk of been turned off for good.
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Forums > NComputing Community > General Discussions > network firewall and updates