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Subject: L-series for remote access
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SammyUser is Offline

Posts:8
06/04/2008 9:19 PM  

Hi,

As a newbe to the ncompting equipment - I have a couple of test units to see if its something our customers might need.

So far so good - but was wondering if anyone has tried using them for external remote access back to an office.  If so how and where can i start testing this.

Thanks in advance.

 
hjkcgaUser is Offline

Posts:156
06/05/2008 11:19 AM  
I have, using a Cable modem at the server end and ADSL 1.5 at the remote end. It is not fantastic but, because I am the technician and user I accept its limitations. I think if I was on ADSL or cable @ both ends I would like it better, because my signal hops across two Provinces in its route and the ping averages 110ms. Also, my firewall has a traffic shaper to ensure that this traffic is of high priority (I would use very high but I cannot alter the allocated bandwith to very high).

It works, I can transfer files from my thumbstick to the server, I have setup IPP to a printer in my remote location. It saves me time and gas.
SammyUser is Offline

Posts:8
06/09/2008 9:48 PM  

Excellent news.  I will try remote acces in the next couple of days.  I was wondering as the setup options are pretty limited  - or can url link be put in where the server address goes, or is there something special i might have to prep myself for.

 

Thanks again

Sammy
hjkcgaUser is Offline

Posts:156
06/10/2008 12:22 PM  
I use the actual IP in TS2 on the L series. Hardware Firewalls at each end let the appropriate Ports through. Both of my firewalls have QoS.
SammyUser is Offline

Posts:8
06/10/2008 6:22 PM  

All good info, Thanks.  So you just use the local ip address of your (NComputing)TS.

Can  you confirm what ports i need to have opened on my firewalls.

 

Cheers.
hjkcgaUser is Offline

Posts:156
06/11/2008 1:19 PM  
Posted By Sammy on 06/10/2008 6:22 PM

All good info, Thanks.  So you just use the local ip address of your (NComputing)TS.


Nope, I use port forwarding.  The TS2 at remote site uses the external IP of the firewall and all the appropriate port calls are forwarded to the local IP by the firewall.

Can  you confirm what ports i need to have opened on my firewalls.

 

Cheers


Ports to open:


www.ncomputing.com/Support/SupportForums/tabid/213/forumid/7/tpage/1/view/topic/postid/210/Default.aspx#213

 
SammyUser is Offline

Posts:8
06/12/2008 11:19 PM  

Hello,

thanks for you help soo far - can you advise which port you have forwarded on your firewall.  I have created port forwards for 1283 and 3581 and grouped them.

Terminal "Can't find host"   so just checking if i have the right ports, port forwarded on my firewall.

 
hjkcgaUser is Offline

Posts:156
06/13/2008 11:22 AM  
Posted By Sammy on 06/12/2008 11:19 PM

Hello,

thanks for you help soo far - can you advise which port you have forwarded on your firewall.  I have created port forwards for 1283 and 3581 and grouped them.

Terminal "Can't find host"   so just checking if i have the right ports, port forwarded on my firewall.

 

Forwarded them all.
SammyUser is Offline

Posts:8
07/13/2008 7:01 PM  
Testing the remote - yes all on this forum was good advise - multimedia is not great remotely and the bandwith usage is rather high - So although remote access using the L-series can be done - it is very slow and its not really recommended.

Happy NComputing

sam
hjkcgaUser is Offline

Posts:156
07/14/2008 12:31 PM  
I would concure. You really do not want to try multimedia remotely. Audio and video streaming are abismal. However, I using things like Word, Excel, Accounting software and web browsers with very little issues. So to me I would qualify the "not really recommended" with "recommended for limited circumstances."

Sammy did you find out what your round trip ping was?
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Forums > NComputing Community > General Discussions > L-series for remote access